Harvard Business Review Guide to Dealing with Conflict

Finland Helsinki / Sokos Hotel Presidentti, Eteläinen Rautatiekatu 4 02 October 2019
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Collaboration is the most effective way to accomplish goals and innovate, yet we all struggle with conflict at work. Every day we enter a workplace full of clashing ideas, competing personalities, and limited resources. How should this be handled?
Amy Gallo, expert in conflict, communication, and workplace dynamics, is the author of the Harvard Business Review Guide to Dealing with Conflict and co-host of Harvard Business Review’s Women at Work podcast. She’s also contributed to numerous books on feedback, emotional intelligence and management, and she’s the co-author of the HBR Guide to Building Your Business Case.
Now you have an exclusive opportunity to take away the latest management research with practical advice to handle conflict professionally and productively. She’ll tell you about:
The two basic conflict styles
A step-by-step guide to facing disagreement
Preparing for difficult conversations
Knowing what approaches work for different scenarios
Every participant will receive a copy of Amy’s book and a delicious continental breakfast at Sokos Hotel Presidentti. Register before September 11 to receive 30% off an Amcham Member ticket! We look forward to seeing you there.

Find more details amcham.fi