Zaion raises €9 million Series A round of funding led by Fortino Capital and Truffle Capital

Zaion, a Paris, France-based SAAS developer of a voice customer relationship processing solution, announced completing a €9 million ($11M) Series A funding round.

The money was raised from investors led by Belgium-based Fortino Capital Partners and France-based Truffle Capital. Other contributors include Pro BTP Innovation, Bpifrance and insurance company La France Mutualiste.

Proceeds will be used for internationalization and further product development.

Zaion, founded in 2017 by CEO Franz Fodéré, develops software tools - Callbots, Chatbots, Voicebots and Messagingbots - helping companies improve their customer experience. The company says it has 100 Callbots in production in 5 languages and across 3 countries, which operate more than 1 million inbound calls per month.

Zaion previously raised €3 million in 2019.