Lumoa announces a €650K investment from Icebreaker, Ali Omar and Business Finland.

Lumoa, a Helsinki, Finland-based company providing an online service for collecting and analyzing customer feedback, announced raising €650K ($760k) in a seed capital investment round.

The funding was led by Icebreaker.vc, along with Ali Omar and Business Finland.

Lumoa, founded in 2016 and led by CEO Johanna Sinkkonen, developed a machine learning-based service that can be used for analyzing large amounts of customer feedback and providing actionable insights, as it allows companies to easily pick, in real time, the right improvement actions that have strongest impact on the customer experience. The service is in use by customers active in healthcare, telecommunications and banking across Nordics.