PolyAI in a $14 million funding round led by Khosla Ventures.

PolyAI, a London, UK-based startup developing AI-based conversational chatbots, announced raising $14 million.

The money was raised from investors led by the American investors from Khosla Ventures, joined by Point72 Ventures, Amadeus Capital, Sands Capital Ventures, Passion Capital and Entrepreneur First. Proceeds will be used as the company is pushing its US expansion.

PolyAI, founded in 2017 as a spinout from the University of Cambridge by CEO Nikola Mrkšić, Pei-Hao Su and Tsung-Hsien Wen, developed a platform for conversational AI agents that guide users through complex customer support scenarios. The agents are based on PolyAI’s proprietary machine learning and natural language processing technology, which allows them to scale seamlessly across different use cases and world languages. Customers include Landry’s Entertainment, Greene King, Starling Bank and Viasat.

PolyAi previously raised $12 million in 2019.