PolyAi in a $40 million Series B funding round led by Georgian.

PolyAI, a London, UK-based startup developing AI-based conversational chatbots, raised series B equity funding round, closed at $40 million.

The money was raised from investors led by Georgian, with participation from Twilio Ventures, Khosla Ventures, Point72 Ventures and Amadeus Capital.

PolyAI, founded in 2017 as a spinout from the University of Cambridge by CEO Nikola Mrkšić, Pei-Hao Su and Tsung-Hsien Wen, developed a platform for conversational AI agents that guide users through complex customer support scenarios. The agents are based on PolyAI’s proprietary machine learning and natural language processing technology, which allows them to scale seamlessly across different use cases and world languages. Customers include Landry’s Entertainment, Greene King, Starling Bank and Viasat, supported by offices in London, New York and San Jose.

PolyAi previously raised $14 million in 2021 and $12 million in 2019. Other investors in the captable include Sands Capital Ventures, Passion Capital and Entrepreneur First.