Stonly in a Series A investment of $22 million led by Northzone and joined by Accel.

Norway Germany France Netherlands United States 24 January 2022
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Stonly, a Paris, France and Kraków, Poland-based software developer of a platform used for interactive help content, announced completing a $22 million series A funding round.

The money was raised from investors led by Northzone and joined by Accel and angel investors Andrey Kushing (Miro CEO), Nicolas Dessaigne (Algolia), Roman Schumacher (Personio CPO), and Emmanuel Schalit (ex-Dashlane).

Stonly, founded in July 2019 by Alexis Fogel and Krzysztof Dabrowski, developed a SAAS solution that enables content creators to make interactive, step-by-step guides that can be embedded anywhere help is needed. Their Help Content solution allows customers to present support articles for their users in simple steps they’ll understand; and their Agent Guide solution guides customer support agents to the right resources and responses for each ticket, reducing the time spent per query. The Agent Guide now integrates with popular shared inbox company Front, complementing existing integrations with Intercom, Zendesk and Freshdesk. The company has also added the Knowledge Base to its product offering and hired David Rostan as Head of Revenue, including all of marketing and sales.

Customers include Telus, Univision, Backmarket, Gorgias, Mynd, and UCLA. The company previously raised $3.5 million in a round led by Accel at the beginning of 2020.

Total investments received (USD): 25.43M

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