Dixa announced securing $14M in Series A funding from Project A Capital and Seed Capital.

Denmark Investments 08 February 2019
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Dixa, a Copenhagen, Denmark-based developer of SAAS for cloud-based customer service, announced completing a $14M series A investment capital round.

The funding is led by Project A Ventures together with the early investor SEED Capital and will be used to further market Dixa’s offerings in Europe and the U.S., accelerate the development of the next-gen customer engagement software and expand sales and operations to new offices in London and Berlin.

Dixa, founded in 2015 by Jacob Vous Petersen, Jakob Nederby Nielsen, Krisztian Tabori and Mads Fosselius (CEO), created software that supports an ongoing relationship and is on a mission to empower customers and brands to build stronger bonds. The Dixa Customer friendship platform targets customer-centric brands with 5 to 500 customer facing agents in a variety of industries including Travel, eCommerce, FinTech and Logistics. The company works with clients from 23 countries, including brands like Bosch, Interflora, Danish design icon Hay and food waste company Too Good to Go.

Since coming out of stealth mode and seeing significant growth in 2017, Dixa launched globally in 2018 and achieved a 550% increase in monthly revenue over the past 12 months.

Prior to this deal, Dixa raised $2.8M in capital investment from investors including Lars Thinggaard, Nikolaj Kornum, Preben Damgaard and SEED Capital.