Zapnito raised €3.8 million in Series A funding round with Octopus Ventures.

Zapnito, a London, UK-based SAAS developer of online community solutions, announced that it raised a €3.8 million ($4.6M) series A capital funding round.

The money was raised from investors led by Octopus Ventures.

Zapnito, founded in 2013 by CEO Charles Thiede and Jon Beer, provides a community SaaS platform that allows brands to build customer participation by enabling them to learn, interact and co-create. Zapnito’s offering, which combines knowledge-sharing with community interaction, has been crucial for businesses during the pandemic to help them stay connected to their customers and drive participation via virtual events, knowledge-sharing and peer-to-peer interaction. These expert communities capture the collective intelligence of its members by eliciting customer insight, engagement, and co-creation from customers, partners and prospects.

Business cases involved working with knowledge-driven organisations including publishers and associations, as well as B2B SaaS companies who need to actively engage their customers to drive adoption, retention and growth. Customers include global publishers such as Springer Nature and Wiley, the Organisation for Economic Co-operation and Development and SaaS businesses like Sova Assessment.